Social Services building - Verona Office

Our Mission: The promotion of self-reliance and protection of citizens through community-based services.

The Shenandoah Valley Social Services is divided into two broad program areas.

The Benefit Programs provide medical, financial, energy and food assistance to the citizens of Augusta County, and the Cities of Staunton and Waynesboro. These benefits can be paid from Federal, State, and/or local funds.

To apply online for SNAP (Food Stamps), TANF, Medical Assistance, Energy, and/or Child Care, click the CommonHelp Link below:
CommonHelp - helping those in need
For more information on CommonHelp click here.

The Service Programs, provide the following services directly, or via purchase of service: Child Protective and Prevention Services, Adult Protective Services, Adult Services, Volunteer Payee Services, Day Care Services, Employment Services, Foster Care, and Adoption.

Locations, Hours and Contact Information

Frequently Asked Questions


To report child or adult abuse/neglect during business hours, contact our office at (540) 245-5800 and ask for the intake worker.

If our office is closed, please call the following hotline telephone numbers. The hotlines are open 24 hours per day.

For the Virginia Child Protective Services hotline, please call: 1-800-552-7096.

For the Virginia Adult Protective Services hotline, please call: 1-888-832-3858.

Social Services Disclaimer

In accordance with the Federal law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, religion, political beliefs, or disability. To file a complaint of discrimination, call (800) 795-3272 (voice) or (202) 720-6382 (TTY), or write to:

USDA, Director
Office of Civil Rights
1400 Independence Ave. SW
Washington, D.C. 20250-9410

USDA is an equal opportunity provider and employer.