Thank you for your interest in working with Augusta County. We look forward to learning more about you and how you will help us serve the community.

Public Safety Communications Officer I

  • Type:Full Time
  • Salary/Pay Rate:$45,381
  • Posted Date:07/01/2026 11:59 AM
  • Deadline to Apply:08/07/2026 5:00 PM

The Augusta County Emergency Communications Center (ECC) is actively recruiting Public Safety Communications Officer I positions.

At the Augusta County Emergency Communications Center (ECC), we are the vital link between the public and emergency responders. Our team answers both emergency and non-emergency calls for service and dispatches fire, EMS, and law enforcement across the county. We proudly support over 30 fire and rescue agencies, both volunteer and career based, as well as the Sheriff’s Office and other law enforcement partners.  

We’re actively seeking motivated, dependable and team-oriented individuals who strive to make a difference in their community.

Responsibilities:

  • Receives emergency requests for service by radio and telephone and determines the appropriate response based on location, the nature of the request and departmental policies;
  • Operates and monitors multiple emergency radio frequencies;
  • Performs emergency medical dispatch while providing pre-arrival instructions to callers
  • Maintains communication with on scene and responding units for accuracy
  • Operates and monitors national and statewide teletype records system
  • Completes required monthly training to ensure proper handling of incidents
  • Operates other related equipment such as a voice recording system, TDD for hearing impaired callers and various other office type equipment

Salary and Benefits:

  • Salary $45,381
  • Health Insurance with employer contribution
  • Dental Insurance
  • Life Insurance
  • Virginia Retirement System
  • Paid Time Off
  • 13 Paid Holidays

Qualifications:

  • Ability to multitask
  • Problem solving and customer service skills
  • Handle stressful situations calmly

Requirements:

  • High school diploma or equivalent
  • Valid driver's license
  • Must be able to pass a criminal history background check
  • Must be able to complete pre-employment screening

County application can be completed and submitted online at www.co.augusta.va.us.  Deadline for Applications: August 7, 2026. Review of applications start immediately upon submission.

Supplemental Information

There is a testing and observation period (2 hours) which will occur prior to the interview.
Interview: August 18, 2026
Starting Date: September 16, 2026
Training: Classroom training for 4 weeks then assigned to a shift to continue on the job training.

Schedule: 12-hour shifts assigned to a day shift or night shift.

Augusta County is an Equal Opportunity Employer

 

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