The Government Center will be closed to the public as of 5 pm, March 20, 2020. Please go to

COVID-19 Resources for Government Center Services and Updates

Most services can be done online, over the phone, and through email. Don't see what you need? Call 540-245-5600. Staff is still here to help.

Stray or Missing Animals

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Stray Animals:

To have stray animals taken to the Shenandoah Valley Animal Services Center, residents should call their local Animal Control Departments or drop them off at the Shenandoah Valley Animal Services Center:  Animal Control Officers does not pick up cats.  Residents will need to deliver them to the shelter.


Augusta County Residents:  

Phone:   540-245-5635 


Sunday - Saturday 8:00 AM to 7:00 PM

Available for emergencies ONLY between 7:00 PM and 8:00 AM

Each emergency will be handled on a case by case basis 

Dogs running at large are NOT considered an emergency


Staunton Residents:                 



Calls are received 24 hours a day, 7 days per week


Waynesboro Residents:          



Calls are received 24 hours a day, 7 days per week


Missing Animals:

If you are missing your animal, please contact the Shenandoah Valley Animal Services Center and use the "Stray Search" link.  Photos are updated as animals are brought into the facility.  Everyone is encouraged to visit the Shenandoah Valley Animal Services Center to see if your animal has been dropped off.


Length of Stay:

Animals that are left after five days, without a collar or ten days with a collar are made available to the public for adoption.


Claming your Animal:

When you claim your animal a fine will apply.  Please contact Animal Control at 540-245-5635 for the fee amount.



When claiming your dog:


$50       If running at large without a valid rabies vaccination

$25       If running at large

$10       If no County dog tag

$20       Pick-up fee

$15       Per day impoundment fee


These fines and fees are paid at the Augusta County Treasurer's Office located at 18 Government Center Lane Verona, VA 24482. 


Summons may also be issued to appear in General District Court with fines ranging up to $250 per violation plus court costs.