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From Our Benefit Programs Unit

Early SNAP Issuance for February 2019 Benefits

SNAP (Supplemental Nutritional Assistance Program) benefits for the month of February will be issued earlier than normal, on or about January 17, 2019, as directed by the Virginia Department of Social Services.  These funds are not in addition to January 2019 benefits, but early for the month of February 2019.

February SNAP Flyer

SNAP Press Release

USDA's Announcement

Medicaid Expansion Information

WHSV 1 on 1: Medicaid Expansion Information Session 

Medicaid Expansion

On Thursday, June 7, 2018, Governor Northam signed a state budget that expanded Virginia's Medicaid program. Starting January 1, 2019, Medicaid will be available to eligible adult Virginians ages 19 - 64 who live in households earning
≤138% of the Federal Poverty Level ($28,676 for a family of three in 2018). Nearly 400,000 Virginians will be income-eligible.

Coverage will be comprehensive, and will include doctor, hospital and emergency services; prescription drugs; behavioral health and substance use services; and more.

To find out more or to use an eligibility screening tool, please go to the Cover Virginia website.

The rules have changed!  So, if you applied for Medicaid in the past and were denied, you may now be eligible. 

You can apply by calling Cover Virginia at 1.855.242.8282

Medicaid Expansion Flyer

Medicaid Expansion FAQs

Cover Virginia Flyer

New Enterprise Customer Call Center 1.855.635.4370

Apply by phone Monday through Friday from 7:00 a.m. to 6:00 p.m.  for Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), Medical Assistance (MA), and Energy Assistance.  In addition to facilitating telephonic applications, specialists will be able to respond to basic citizen inquiries related to the services they wish to apply for or are currently receiving, including:
• Status of Application or Current Case   
• Amount of Benefits Authorized
• Date of Benefit Issuance
• Benefit Eligibility Period
• Appeals Referral
• Verification of Receipt of Benefits

The call center will not be able to determine eligibility nor will they take application for renewals.

You can also apply online at CommonHelp

SNAP Double Dollars Program

Did you know our local farmer's markets double your SNAP(EBT) benefits up to $25?

Farmers Market SNAP Double Dollars Program Flyer


From Our Adult Protective Services Unit

Become a Volunteer with the Money Management Program

Become a Volunteer

Are your good at budgeting and organizational skills?  Did you know that there are low income seniors and persons with disabilities right in your own community that need your help to remain independent?  Currently the Volunteer Money Management Program is looking for volunteers with good budgeting, organizational, and support skills to help manage the finances of older or disabled low-income individuals who desperately need assistance. Click the link below for the Volunteer Money Management Program Brochure.  If you are interested in learning more, please contact VMMP at 540.942.6403 or 540.943.6650

Volunteer MMP Brochure

Apply to become a volunteer

Frequently Asked Questions for Representative Payees

Volunteer Payee Webinar by Social Security Administration  The webinar will explain the basic duties expected of representative payees and how to help fill the critical shortage of payees. Watch our webinar, "Social Security Needs Your Help to Find Good Representative Payees" to learn more about the responsibilities of a representative payee.



From Our Energy Assistance Unit

Cooling Assistance

dog with fan

We will accept applications for Cooling Assistance June 15th - August 15th.  Apply online at  CommonHelp, or fill out the application in the link below.  This program helps with cooling equipment repairs or purchases and with payment of the electric bill to operate cooling equipment.  For more information call the state Enterprise Customer Call Center at 1.855.635.4370

Energy Assistance Program Fact Sheet

Cooling Assistance Application  (June 15th - August 15th)


From Our Foster Care Unit

Interested in Adoption or Becoming a Foster Parent?  Foster Care

Want to Learn More? 

Check out our helpful flyer below on what is required and Fall 2018 training schedule.

SVSS Pride Flyer, Fall 2018

From Our Child Protective Services Unit      

Pick Up Your Free Baby Box   

We are now a distributor for the Baby Box Company.     Baby Box

The Baby Box Company provides simple cardboard boxes with a small cushion that can serve as a perfectly suitable bed for newborn babies in an effort to promote safe sleeping for all newborns.  The boxes also come with some basic supplies to get new parents through those first handful of rough nights at home.

To receive your free baby box, expectant parents need to register online with the Baby University, complete the quick child education course, then bring your certificate to our Verona office location.  

Step By Step Guide to Getting Your Free Baby Box