For Augusta County, City of Staunton, & City of Waynesboro...

To report Child Abuse and neglect during business hours, contact our office at 540.245.5800 and choose option 6 to be directed to a CPS intake worker, or email svss-cpsintake@dss.virginia.gov

To report Adult Abuse and neglect during business hours, contact our office intake line at 540.942.6648 or email svss-apsintake@dss.virginia.gov

For other jurisdictions, please contact the hotline listed below.

After business hours, please call the following hotlines, which are open 24 hours a day:

• Virginia Child Protective Services hotline: 1.800.552.7096
• Virginia Adult Protective Services hotline: 1.888.832.3858

Mandated Reporters can use the online portal to make a CPS report anytime.