Augusta County, VA
Home MenuBroadband Committee | Augusta Internet Initiative
Status of Internet Access in Augusta County
Check to see if you are included in the All Points Broadband project service area.
Challenges to Broadband Coverage
The County will continue to partner with providers on future grants to clean up any potential missing areas once the two VATI grants that are under construction (VATI21, VATI22) are complete.
Reliance on Service Providers
High speed internet services are provided by businesses that operate within the County. Although the County has in interest in seeing citizens receive the best high speed internet service possible, it is not a service provider, and therefore does not control expansion of services within the County.
The County partnerships work to extend high-speed internet to areas that do not have service. The County does not own a network or provide service to homes. There are providers that are building out service in the community via their own business plan. Questions about connectivity must be directed to the providers because they are the ones that will do the work. The County broadband website page will update, in general terms, the information that providers give us.
Complications from Inaccurate Mapping Data
The internet project service area proposed by the provider is based on the best information at the application date. When awarded by the Commonwealth, this will be the area to be served. For example, in the VATI 2021 grant with MGW Networks, a portion of the McDowell area was excluded due to those homes being served at a speed higher than 25/3 mbps at the time of application, which would not meet the grant guidelines. Since then, different VATI grant rounds have changed the speed criteria based on the funding stream and ARPA guidelines. Those homes, however, will not be reimbursed through the grant if the provider chooses to serve them. Mapping data at the state and federal level has also changed in recent years adding to the complexity of determining served and unserved locations.
Federal Communications Commission (FCC) data and other state mapping tools have been utilized to document “unserved” areas of the County. These tools allowed for providers to report areas served by Census Block, so at times overextended the homes noted as “served”. The FCC and state are striving to improve the mapping tools to more closely reflect what homes truly have high speed internet available.
Providers
Most of the websites have a page to review the internet services they provide. Some of them also have the ability for the individual to enter their address to see if there is service at their home or place of business.
Local providers:
- Glofiber https://www.glofiber.com/en/homepage
- Rural Broadband Networks Services, LLC dba High Speed Link http://www.highspeedlink.net/
- MGW Networks https://www.mgwnet.com/
- Lingo Networks https://lingonetworks.net/
- xfinity (previously Comcast) https://my.xfinity.com/?cid=cust
- Shentel dba Shenandoah Telecommunications Company https://www.shentel.com/
- Verizon Communications, Inc. https://www.verizon.com/about/
- New Hope Telephone https://www.newhopetel.net/
- Lumos https://www.lumosnetworks.com/
- BARCconnects https://www.barcconnects.net/internet-services/
-
All Points Broadband https://allpointsbroadband.com/fiber/
Residents can confirm their inclusion in the project and preregister for notifications. Preregistration is not required to participate in the grant-funded project.
Satellite companies:
- ViaSat, Inc.
- Starlink
- Hughes Networks Systems, LLC
If you know of another internet provider that is not listed, please contact Augusta County, augustacountycommunications@co.augusta.va.us, 540-245-5610.
History of Broadband in Augusta County
Local providers have been working for decades to build broadband in Augusta.
Broadband Committee
In October 2018, the Augusta County Board of Supervisors appointed a Broadband Committee made up of County citizens to assist in facilitating solutions presented in the 2016 Strategic Plan.
The Committee also recruited additional residents for sub-committees to develop partnerships, increase awareness, improve marketing and provide technical assistance.
